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Privacy Policy

This privacy policy sets out how the Coastal Catflaps (We) uses and protects any information that you give when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 August 2026.

What we collect

We may collect the following information:

  • Name
  • Contact information including telephone number and email address
  • Demographic information such as postcode etc
  • Other information relevant to our services, surveys and offers from time to time.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for our research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. We use cookies.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@oastalcatflaps.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Coastal Catflaps, 16 Richard Street, Mansleton, Swansea, SA5 8PE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Get an instant quote

Looking for a professional cat flap installation?

Complete the form and we’ll provide a fast, no-obligation quote based on your door, window or wall type.

Whether you need a cat flap fitted into a uPVC door, composite door, wooden door, glass panel or an external wall, we’re here to help.

Simply tell us what type of installation you require.

  • Fast response times
  • No obligation quotation
  • Professional installation
  • Covering South Wales

Complete the form, then follow the instructions on the Thank You page to send your photos.

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FAQs

Can a cat flap be installed in any type of door?

Cat flaps can be professionally installed into most types of doors, including uPVC doors, composite doors, wooden doors and glazed doors. They can also be fitted into suitable wall panels and other locations where a conventional door installation isn’t practical.

The installation method will depend on the construction and material of the door. At Coastal Cat Flaps, we assess the best position and fitting method to provide a neat, secure and professional cat flap installation while minimising disruption to the existing door.

Can you install a cat flap into double glazing?

Yes. We provide professional cat flap installation into double-glazed doors and windows. However, a hole cannot simply be cut into an existing toughened double-glazed unit, as this would cause the glass to shatter.

Instead, a new toughened double-glazed sealed unit is manufactured with the correctly sized hole incorporated during production. Once ready, the existing glass unit is removed and replaced with the new panel before the cat flap is professionally fitted. This provides a safe, neat and permanent solution without compromising the integrity of the glazing.

How long does cat flap installation take?

A straightforward cat flap installation into a uPVC, composite or wooden door can usually be completed during a single visit, with the fitting itself typically taking around one to two hours, depending on the door construction and type of cat flap being installed.

Installations into double glazing require additional preparation because a replacement sealed glass unit normally needs to be measured and manufactured before fitting. We can advise on the expected timescale when providing your quotation.

Do you fit dog flaps?

Yes. As well as specialist cat flap fitting, Coastal Cat Flaps also provides professional dog flap installation for suitable doors, panels and other locations.

Dog flaps are generally larger than cat flaps, so careful consideration needs to be given to the size and construction of the door and the appropriate flap for your dog. We can advise on a suitable installation and professionally fit the dog flap to provide your pet with convenient access to your home and garden.